HOTEL SAN MARCO is a newly built boutique hotel situated at the heart of General Santos City. The hotel has twenty eight (28) elegant rooms with unique designs, special amenities and services for our guests. It is listed as one of the leading boutique hotels in Gensan that maintains the highest standards of gracious hospitality and preserves its fine reputation and tradition of excellence.
The Philosophy
The Company is committed to provide their guests with finest facilities and the best amenities and services. This is being perceived by its customers that Hotel San Marco observes international standards of both products and services.
Company Objectives
Our company objectives is to anticipate the needs of our guests and exceeds their expectations by providing quality hotel services.
Vision
Our Vision is to be the leading boutique hotel in General Santos City
Our Mission
To our Customers
We will provide outstanding personalized service that meet and exceed guest’s expectation.
To our employee
We will provide a unique and satisfying experience for our guest.
To our Business Partners
We will establish a long term business relationship with fair and mutual benefits with our business partners.
To our Community
We will be socially responsive in the community, society and environment.
To our Government
We will support the government policies in order to help the economy including their tourism projects and other programs.
CORE VALUES
Respect And Care
We will provide our guest with proper care and respect through personalized service. We will also establish care and respect among the employees in order to keep good working relationship in the company. Treating the staff with genuine concern regardless of their position and letting them feel that they are part of Hotel Marco family.
CULTURE OF EXCELLENCE
Teamwork
To work together as a team in order to meet our goal and everybody is expected to become a team player.
Pride and Loyalty
Make all employees proud and dedicated to Hotel Marco.
Commitment
Shows its sense of responsibility, accountability and ownership.
Integrity
Build its trust, transparency, right ethics at work and good moral standards.